Attributes:

• Organized
• Good attention to detail
• Self-starter
• Hard working
• Shows initiative

The purpose of the Administrative Assistant position is to work as the "right hand" of the shop owner by performing key administrative functions, thereby freeing the owner up to work on the business.

Basic Skill Requirements

• Good at organizing
• Filing
• Excellent written and verbal communication skills
• Good with technology and can pick up new software quickly
• Some knowledge of marketing and social media
• Bookkeeping Duties

The Administrative Assistant is responsible for making sure everything in the office is organized so the shop owner isn't tied up in administrative tasks. Answers phones, greeting all callers in a friendly professional manner. Track calls using the lead tracking form. Greet anyone who comes into the shop in an upbeat and friendly manner right away. Receive incoming mail and route it to the appropriate people in the organization. Stamp and mail all outgoing mail. The Administrative Assistant also ensures all employee paperwork is correctly done and filed. The Administrative Assistant helps the owner with bookkeeping, collecting any accounts receivable and paying shop bills as needed. Sees that the shop's CRM is kept up to date and used to help get customers into the shop Sends out "Thank You" cards to new customers Assists the owner as needed with marketing and social media functions Order office supplies when needed on a regular basis and put them away in an orderly fashion. Performs any other administrative duties as needed by the shop owner